VICE PRESIDENT OPERATIONS
Reporting to the President & CEO, the Vice President of Operations will be responsible for the Production, Planning, Warehouse and Maintenance Departments.

Qualifications:

• University degree in Operations Management, Business Administration or other appropriate discipline or equivalent experience.
• Thorough knowledge of Good Manufacturing Practices as they relate to manufacturing and packaging of (1) natural health products, (2) dietary supplements, and (3) functional foods.
• Excellent organization, planning, leadership, communication, human resources, administration, and budgeting skills.
• Positive “can do” attitude and an entrepreneurial spirit that recognizes production is driven by customer needs and must be “on time and on cost”.
• Demonstrated aptitude, demeanour, and experience within a custom manufacturing environment producing complex products with many inputs and employing complex and challenging manufacturing processes.
• Demonstrated aptitude with manufacturing resource planning software, Excel, and Word.
• Knowledge of manufacturing dry dosage forms (including blending, tableting, coating, encapsulating, and powder filling) and packaging is highly desirable.
• Experience managing a Purchasing Department, within a dynamic custom manufacturing environment, is a significant asset.

Duties and Responsibilities:

• Responsible for ensuring the responsibilities of the following departments are fulfilled: Planning Department, Production Department, Warehouse & Materials Department and Maintenance Department.
• Responsible for, in consultation with the President & CEO, setting and achieving departmental goals and performance standards, and establishing motivational programs and monitoring and reporting results to the President & CEO.
• Responsible for supervising and mentoring the Planning Manager, the Production Manager, the Warehouse & Materials Manager and the Maintenance Manager.
• In the event any of these managers is absent for any reason or the position is vacant, the Vice President Operations is directly responsible for performing and fulfilling the duties and responsibilities of that position.

The ideal candidate will have at least 5 years of progressive management experience working in a dynamic food manufacturing or equivalent environment.

Requirements

• Ability to guide and coach a large high performance production team
• Ability to utilize continuous improvement methodologies to improve efficiency, such as lean six sigma and 5S
• Demonstrated ability to get results
• An understanding of mechanical, pneumatic and electrical systems
• Excellent written and oral communication skills
• An Engineering degree in a related field

In return our client offers the opportunity to join a well established Delta based company with a competitive compensation package.

Every business requires people; talented, skilled, and motivated people to run the operations, and position the business for growth. Since 1972, we have been working with clients in the Lower Mainland to resolve their “talent” needs and help them build their business for the future. We are problem solvers: we connect the right people to the right businesses.

Our Vancouver office is preparing for growth. We know that the economic outlook will change, and when it does, our clients’ requests will expand quickly. When that time comes, we want to be sure that we are in a position to serve!

Therefore, we have identified an immediate need for Professional Recruiters in the following areas:

• Executive Search
• Finance & Accounting
• Information Technology
• Engineering
• Manufacturing / Production / Supply Chain
• Sales
• Human Resources / Senior Administration

In these roles, you will be responsible for the following:

JOB SUMMARY:
Using various sales techniques, the Professional Placement Consultant secures new placement business, while developing and maintaining existing client relationships. Ultimately, you will be responsible acquiring and filling high end placement orders, by matching qualified candidates with the needs of the clients.

ESSENTIAL FUNCTIONS:

1. Sales - Prospects and develops new clients in order to secure new business for high end placements.
2. Sales - Utilizing presentation, telemarketing, direct mail and other sales techniques, secures and expands Holloway Schulz’s permanent placement business.
3. Customer Service - Services and continues to develop established accounts by consistently following up with clients to ensure quality service delivery and resolve issues as required.
4. Recruitment - Recruits prospective candidates ensuring the most effective possible match between client and candidate. Interviews prospective candidates, tests skills, performs reference checks and matches candidates to client needs. Describes the position to the candidate to ensure compatibility and presents the candidate information to the client.
5. Recruitment - Develops and implements a recruitment strategy that will support both current and future client needs. Maintains a list of candidates for future needs.
6. Recruitment - Ensures placement activities abide to all laws and regulations as they pertain to employment.
7. Database and Record Management - Maximizes office technology to ensure optimum, cost-effective, timely and high quality results. Maintains knowledge of Holloway Schulz’s operational systems, policies, procedures and guidelines. Tracks and maintains records on candidates, client orders and client status.
8. Networking - Represents the organization as a member of personnel associations, community organizations and community business organizations to promote the Holloway Schulz brand.
9. Participates in special projects and performs other duties as assigned.

BEHAVIOURAL COMPETENCIES:

• Post secondary education required to support the discipline that you are interested in (CGA, CMA, PEng, Information Technology, etc)
• Minimum 4 years of Sales experience
• Professional Recruitment experience an asset,
• Excellent interpersonal, presentation and communication skills, both written and verbal, along with an ability to influence and motivate others
• Skilled in the art of networking, lead generation and prospect development, as evidenced by current contacts in the local professional and business community
• Superior organizational skills. Is able to effectively manage multiple tasks and meet deadlines consistently. Disciplined in timely follow up with prospects and clients.
• Proactive and able to solve problems effectively and rapidly using excellent analytical skills
• Resourceful and self motivated; Utilizes available information to help further marketplace knowledge and drive business success
• Proven consistently high levels of customer service performance, with an ability to build strong client relationships, close new business and expand the marketplace
• Flexible and adaptable to changing business needs. May be required to travel.

You are a Warewash Mechanical Technician, with a minimum of 5 years experience in servicing and repairing warewash equipment and providing customer service care and followup. You know what it means to own the entire customer service experience from product inquiry, to product delivery, to after-delivery servicing. More specifically you will be responsible for:

• Working with the sales team, you will assist the clients in determining their warewash equipment needs,
• Arrange product delivery and installation,
• Provide regular bi-weekly client servicing, including delivery of dispenser chemicals and solutions,
• Provide on-call mechanical servicing of the warewash equipment,
• Upsell the client’s complimentary sanitation products,
• Build solid relationships with key client contacts: owners; operations teams; kitchen staff; cooking staff; cleaning staff; and others,
• Make suggestions to the management team on how to improve the client experience and provide the best client care possible.

What are the Benefits & Rewards For You? You will be working with an entrepreneurial company that has a solid track record of performance, stability in the marketplace, a diverse team, and a reputation for exceptional customer satisfaction. You will be supported by a management team who believes in listening to and respecting their employees…a team that will back you up and support you with all of the resources you need to succeed in the position.