They need to strengthen their Canadian team here in Vancouver with a Field Service Manager. The Service Manager will be responsible for developing and delivering value based service to an existing global client base.

Requirements:

• Degree in Engineering (Chemical or Metallurgical preferred)
• A minimum of 5 years experience in global service management relating to capital equipment in an electrochemical environment
• Proven ability to introduce service related products to prospective clients during the sales cycle.
• Ability to conduct service calls to existing clients, identify customer needs, create value based service proposals, develop service packages, provide efficient service delivery and follow through opportunities to conclusion
• A background in: Electrowinning, Chemical Precipitation, Ion Exchange or effluent treatment
• Excellent communication skills and previous customer facing experience
• Strong Excel, Word, MS Project software skills
• Proven self-management skills
• Flexible to work outside normal working hours to enable global customer communication
• Ability and willingness for extensive international travel
• Spanish language skills (written and spoken)

Duties will include:

• Maintain internal (ERP) database content and structure to ensure broker/distributor data integrity:
  • Set up and maintain brokers/distributors in system
  • Manage incoming paperwork for new broker setup
• Overall database management:
  • Product classification, Price lists, Customer listing, Commission structure integrity
• Forecasting Support
  • Update database based on input from Regional Sales Managers
  • Develop system generated/Excel driven baseline reporting to facilitate accurate forecasting
• Monthly sales reporting for 3 business segments
• Build common templates for reporting
• Support data/templates for specific broker reviews and presentations; Provide support to Regional Sales Managers (RSM) as they build presentations
• Implement and maintain Contact Management System
• Manage shared folder integrity for Sales and Marketing
• Set up, and ongoing management of, Product Class Commission structure
• Support reporting of monthly/quarterly/annual End User Rebates
• Other analytics and administrative duties as identified on ongoing basis

Qualifications:

• Experience and strong abilities in sales reporting and analytics
• Experience with database management and maintenance
• Strong attention to detail
• Computer/System savvy a must
• Excellent Excel Skills
• Familiarity with a Microsoft Navision environment preferable
• Demonstrated troubleshooting and problem solving abilities
• Strong communication and liaison skills
• Proven professionalism and credibility with internal contacts
• Some financial background would be an asset

The successful candidate must meet or exceed the following requirements:

• Previous experience selling to complex, multi-unit institutions (government, hospitals, educational facilities, hotel chains, etc.)
• Experience in solution based / consultative selling role,
• A minimum of 10 years experience selling to institutional accounts, and a rolodex of previous industry contacts,
• Focus will be on strengthening and expanding existing accounts

You must be street smart, with superb relationship building skills and a highly competitive nature. You are relentless in your pursuit to strengthen existing relationships and increase top line sales revenue.

In return, our client offers a fast paced, collaborative work environment and an excellent compensation package including comprehensive company paid benefits, pension plan, total expense reimbursement, education assistance, Blackberry, car allowance and other perks.

They need to strengthen their Canadian team here in Vancouver with a Business Development Manager. As part of the business development support team you will be responsible for managing customers through the entire sales cycle.

Requirements:

• Degree in Engineering (Chemical or Metallurgical preferred)
• A minimum of 5 years experience in global sales relating to capital equipment in an electrochemical environment
• A process engineering background in: Electrowinning, Chemical Precipitation, Ion Exchange or effluent treatment
• Excellent communication and presentation skills
• Strong Excel, Word, MS Project software skills
• Proven self-management skills
• Ability and willingness for extensive international travel
• Spanish language skills (written and spoken)

Responsibilities:

• Prepare project documentation: Project plans, Project charters, Status reports, Risk Assessment plans, Change Requests, Resource Requests
• Complete project plans that result in satisfied clients and project teams, and ensure the delivery of projects on time and on budget.
• Work closely with the account team to ensure stellar delivery and strategic growth of the account
• Participate in the preparation of pitch materials.
• Participate in strategic planning and conceptual ideation sessions, and business processes with client.
• Identify risks and develop appropriate mitigation plans
• Help deliver creative briefs according to project schedules that communicate creative concepts clearly and reflect the value proposition of sites and concepts.
• Manage and deliver small to medium size projects on budget, on time, and on schedule.
• Document, learn and support all aspects of project: scope, risk, schedule, budget, quality, and communication
• Participate in internal PMO programs including post project reviews, internal process initiatives and ongoing improvement practices.
• Work closely with the Client Director/Partner, communicate with clients and teams on an ongoing basis and ensure changing resource and project requirements are met and understood
• Manage all project related requests with the client
• Participate in client pitches and proposals by preparing of project budgets and related materials.
• Gather and interpret project requirements in order to deploy resources in the most efficient and cost effective manner
• Work with Senior Project Managers and the Client Directors to understand project milestones, and timelines in order to manage resources for various projects simultaneously throughout each project’s lifecycle
• Arbitrate resource or task conflicts and create systems to minimize conflicts

Required Skills and Experience:

• 5+ years of direct online or advertising agency project management experience.
• Ability to guide and direct production teams to keep them on budget and schedule while continually inspiring them to innovate for our clients.
• Solid understanding of web production processes.
• Ability to work with a diverse range of talents, personalities and teams.
• Ability to work under pressure, within extremely tight deadlines and maintain a good sense of humor, tact and professionalism.
• Direct experience and skills in brand marketing; understanding of online marketing tactics, loyalty programs, the value exchange and CRM.
• Have analytical and financial skills in order to forecast and report revenue, expenses, and project completion milestones.
• Knowledge of standard project management tools and methodologies, including but not limited to risk management, scope management, change management, MS Project, and RAD.
• Knowledge and experience working in an agency model.
• Knowledge and experience working in both print, broadcast and web mediums.
• Knowledge of design an asset.

Every business requires people; talented, skilled, and motivated people to run the operations, and position the business for growth. Since 1972, we have been working with clients in the Lower Mainland to resolve their “talent” needs and help them build their business for the future. We are problem solvers: we connect the right people to the right businesses.

Our Vancouver office is preparing for growth. We know that the economic outlook will change, and when it does, our clients’ requests will expand quickly. When that time comes, we want to be sure that we are in a position to serve!

Therefore, we have identified an immediate need for Professional Recruiters in the following areas:

• Executive Search
• Finance & Accounting
• Information Technology
• Engineering
• Manufacturing / Production / Supply Chain
• Sales
• Human Resources / Senior Administration

In these roles, you will be responsible for the following:

JOB SUMMARY:
Using various sales techniques, the Professional Placement Consultant secures new placement business, while developing and maintaining existing client relationships. Ultimately, you will be responsible acquiring and filling high end placement orders, by matching qualified candidates with the needs of the clients.

ESSENTIAL FUNCTIONS:

1. Sales - Prospects and develops new clients in order to secure new business for high end placements.
2. Sales - Utilizing presentation, telemarketing, direct mail and other sales techniques, secures and expands Holloway Schulz’s permanent placement business.
3. Customer Service - Services and continues to develop established accounts by consistently following up with clients to ensure quality service delivery and resolve issues as required.
4. Recruitment - Recruits prospective candidates ensuring the most effective possible match between client and candidate. Interviews prospective candidates, tests skills, performs reference checks and matches candidates to client needs. Describes the position to the candidate to ensure compatibility and presents the candidate information to the client.
5. Recruitment - Develops and implements a recruitment strategy that will support both current and future client needs. Maintains a list of candidates for future needs.
6. Recruitment - Ensures placement activities abide to all laws and regulations as they pertain to employment.
7. Database and Record Management - Maximizes office technology to ensure optimum, cost-effective, timely and high quality results. Maintains knowledge of Holloway Schulz’s operational systems, policies, procedures and guidelines. Tracks and maintains records on candidates, client orders and client status.
8. Networking - Represents the organization as a member of personnel associations, community organizations and community business organizations to promote the Holloway Schulz brand.
9. Participates in special projects and performs other duties as assigned.

BEHAVIOURAL COMPETENCIES:

• Post secondary education required to support the discipline that you are interested in (CGA, CMA, PEng, Information Technology, etc)
• Minimum 4 years of Sales experience
• Professional Recruitment experience an asset,
• Excellent interpersonal, presentation and communication skills, both written and verbal, along with an ability to influence and motivate others
• Skilled in the art of networking, lead generation and prospect development, as evidenced by current contacts in the local professional and business community
• Superior organizational skills. Is able to effectively manage multiple tasks and meet deadlines consistently. Disciplined in timely follow up with prospects and clients.
• Proactive and able to solve problems effectively and rapidly using excellent analytical skills
• Resourceful and self motivated; Utilizes available information to help further marketplace knowledge and drive business success
• Proven consistently high levels of customer service performance, with an ability to build strong client relationships, close new business and expand the marketplace
• Flexible and adaptable to changing business needs. May be required to travel.